Leadership
Christa Williams
Department of Exercise Physiology
The College of St. Scholastica
Duluth, MN 55811
“You gain strength,
courage and confidence by every experience in which you really stop to
look fear in the face. You must do the thing you think you
cannot do.” -Eleanor Roosevelt
WALKING onto the construction site where four
homes were to be built, fear was taking over my mind because I was part
of the management team. The site was a sea of armyworms, pretty
birch trees and grass, all soon to be dug up for four Habitat for
Humanity foundations. My boss and I got right to business and
ordered an office trailer and additional pre-construction
necessities. The office trailer was delivered and my boss and I
set up shop to start building. It was the first time I had my own
office and title, the excitement was overflowing to be a Construction
Superintendent for the summer. In the office trailer my desk
became organized desk, made to-do lists were created, safety
rules were drawn up, materials were ordered, the site was staked out
and the tool trailer was organized all in preparation for my first
group of volunteers to start building.
Soon after the excavator dug out the first two
holes, the first volunteer crew and myself was knee deep in mud in
order to lay out the foundation. While being covered in mud
trying to make the foundation level and square, reality hit that my
title was Superintendent leading groups of people to build homes and it
felt wonderful. My crews and I worked along side each other all
summer and four homes started to take shape. Over the course of
the summer we had college groups; church groups, bank groups, various
organizations and individuals, all come to help build homes for someone
they never meet. We worked as a team to raise the walls,
put up trusses, put on the exterior treatment and start the interior of
the home. The best part no matter what skill level everyone was
at we all learned from each other. There was some challenging
days when no matter how I tried to phrase duties they just did not
understand.
Case in point, when their definition of ‘flat’
was different then mine, I spent two or three hours grinding concrete
on the sill plate of the foundation. Why spend hours grinding
concrete in the beating hot sun? If this location was not flat
the house did not secure correctly to the foundation. The
two most challenging days managing the site was media day and Elks club
day. The day the Elks club came there were more than 40
people on site that I was managing between four homes, it was fun and
unbelievable. The clubs brought baked goods, sandwiches,
drinks, salads and various other picnic type foods. The men and
women working on the homes worked all day long and even though it was
organized chaos, we accomplished a lot. The second most
challenging day was media day when were planning to raise a two to
three wall sections for the media, homeowners, stakeholders, residents
and city officials. Racing to prepare the house, the people, the
setting and put everyone in correct place by the needed time was a
leadership/organizational experience of a lifetime. We did it and
three wall sections were raised for the cameras. The summer
spent at Habitat was invaluable with what I learned from my volunteers,
my bosses and myself. People think it’s easy to be a leader, but
it’ anything but easy to a good quality leader.
Another leadership experience that sticks out in my mind as a
monumental learning experience was organizing the Stout construction
job fair. This duty always falls on the shoulders of the Vice
President of Sigma Lambda chi, construction honor society and it was my
turn. It was my responsibility to attract as many construction
companies as possible to come to Stout in February to recruit students
for internships, summer or full-time employment. The whole
process of the job fair was reorganized that year to make it more
efficient. The invite letters, the thank you letters, the reminder
letters, the
information packet, the day of events and created a map of how to lay
out all the tables were changed to be more professional, clear and
concise. It was a large project, but a lot of fun. The day
arrived for the contractors to arrive, so we were there to greet them,
show them to their tables, help them unload and set up and show them to
the hospitality room full of munchies. It was a huge success and
learning experience.
There are people out there whom are born leaders or leaders who work
very hard to make the process look effortless. Two people, in my
mind, who are wonderful leaders, are Millard Fuller and Hans
Timper. Millard, I only know of the great things he has done with
Habitat for Humanity, whereas Hans is a mentor of mine from my Stout
days.
“I see life as both
a gift and a responsibility. My responsibility is to use what God
has given me to help his people in need.” -Millard
Fuller
[1]
Imagine living a very luxurious millionaire
lifestyle by the age of 29 and then selling everything you own to move
to a Christian farm? Millard Fuller and his wife did just that
because their life lost its meaning and their marriage and his health
was failing. They turned to God to show them the way in life.
[1] Luke3:11 states : whoever has two shirts must give one to the
man who has none, and whoever has food must share it.” [2]
Millard and his wife started to give back to the community and began a
ministry in housing. Their first project was to “build modest
homes on a no-profit, no-interest basis” this made the homes affordable
for low-income people.
The homeowners were expected to assist with the
building of their home and the homes of other families as part of the
‘sweat equity’ portion of their no –interest mortgage [1].
From the Christian farm Millard and his wife went to Zaire to test
their housing model project. It was a success and Millard started
performing speeches in the States to get people excited about the
project and realize there is a need in cities for affordable housings
[1]. One of the first projects of the new Habitat for
Humanity organization in the 1970’s was in San Antonio, Texas.
The volunteers, and the Fullers started building in a neighborhood
called Hidalgo or “the devil’s triangle” because there were so many
murders and crime in the neighborhood [2]. Millard and his
supporters, however, were not deterred they decided to rename the
neighborhood for the Habitat people “the triangle of the Father, Son
and Holy Spirit” and they continued to build [2].
Millard is an example of a tremendous, quality leader. People are
taken by his story and his unrelentless strive to help others in
need. He is so influential, kind and has an ease of reaching out
to people to create relationships. People feel a twinge in their
heart to help out with his cause. Once you see the eyes of a
homeowner who is going to receive a home you are building, you would
lend a hand anyway you are able. People’s lives change when
they are given a small amount of hope. Hope is what that house
gives them. Habitat for Humanity is worldwide and has built more
than 175,000
houses “providing more then 750,000 people in more than 3,000
communities with safe, decent, affordable shelter” [1].
As Millard has made monumental changes in the affordable housing market
worldwide, the Stout construction program director, Hans has made
unbelievable changes in the construction program locally and
internationally. The Stout construction program now has exchange
students from England and Lithuania because of Hans’s efforts to expand
the student’s horizons and experiences and Stout students have studied
in those countries. Hans in his years as program director
and professor brought in huge donations from the industry, created a
larger advisory board, stays connected with the industry and has
expanded the programs studies all to benefit the students. The
program coursework includes marketing, management, organizational
leadership, legal aspects of construction along with the many
architectural, structural, estimating, and plumbing/electrical courses
to give the students a broad yet focused educational
experience.
I worked with Hans for two of my four years at
Stout and watched first hand at his leadership style. He leads
with a kindness yet firmness. He has a gentle persuasiveness and
he utilizes his experiences to teach others. He treats people as
equals not as lesser humans whether they are the janitors, secretaries,
students, visitors or other faculty. The construction program has
reached its enrollment limits with over 300 students, two student
organizations that continue to be successful year after year, the
advisory board continues to support and suggest improvements to the
program and the placement rate of construction students is in the
90percentile. Hans is one of my mentors because he taught me a
vast amount of information that is utilized in many areas of my
professional life to this day.
“One doesn’t
discover new lands without consenting to lose sight of the shore for a
very long time.” – Andre Gide [3]
Millard was and currently is a wonderful leader
for Habitat. He “had the courage to question the status quo and
to make the impossible possible.” [4] It took a while to get the
Americans on board to their idea. People did not think the
project model, which was and is successful in Zaire would work in
America. The patience and perseverance they had was
astounding because they knew there was a need and they knew people
would help when they saw that need. Millard either was a born
leader or he learned some key techniques and tools along his
journey. Some of the key leadership tools to gain
power and honor with others according to Stephen Covey’s Principle
Centered Leadership are:
- Patience with the process and the person
- Gentleness
- “Teachableness which means operating with the
assumption that you do not have all the answers, all the insights and
valuing the different viewpoints of the followers” [5]
- Acceptance
- Kindness
- Openness
What else does it take to be a good leader, a
leader people want to follow? Stephen Covey has his point of view
with the principle centered leadership techniques, but if you go to
Barnes and Noble there are rows and rows of management and business
books. Who is right? Who is wrong? Is anyone really
wrong with how they deal with people? No leadership style is
wrong, as long as it is not degrading to humans, but everyone reacts
differently to different types of people. Just like
everyone does not learn the same way, everyone does not follow the same
way. A simplified version to answer the question of what is
leadership? “Leadership is shaped by beliefs, feelings, attitudes
and behavior” [6]
Stephen Covey, however, is not the only one who many people look to for
leadership advice and tools. During my days at Stout,
one of the most valuable courses we had to take was organizational
leadership and we read Dale Carnegie’s, How to win friends and
influence people. Unbelievable book. I take it off my bookshelf
quite frequently to read the tips. Some of his valuable tips [7]
for anyone to follow whether you are the Doctor or the Exercise
Physiologist:
- Don’t criticize, condemn or complain
- Give honest and sincere appreciation
- Smile
- Become genuinely interested in other people
- Remember that a person’s name is to that
person the sweetest and most important sound in any language
- Make the other person feel important and do
it sincerely
- Never say “Your wrong”
- If you are wrong, admit it quickly and
emphatically
Another real-life example of a good leader is
the CEO and President of Patagonia. Michael Crooke, the President
and CEO of this outdoor apparel retailer has helped this company show
gains each year for more than 30 years. Crooke has not been
around for those 30 years, but during his time at the helm of this
company he has set goals and met or exceeded them. Patagonia
under his leadership remains debt-free all while ensuring their product
is of good quality and that the employees reap some of the rewards of
this company. Crooke states, “For Patagonia, the metrics of
success are based around the employees, the products and then
environmental aspects of the organization” [9].
Even though the Patagonia example is from the business world, the
principles can be applied to any industry, including Exercise
Physiology. The exercise physiology profession has come a long
way since the leaders created ASEP, the formation of the EPC exam,
accreditation and the annual national meetings; however, it does have a
way to go until it obtains the recognition, respect and consideration
similar to physical therapy and nursing. Establishing the
accreditation process is a very important piece to creating a quality
exercise physiology profession. Organization is power. If you
take a look at the construction industry the ACCE-the American Council
of Construction Education is the seal of approval for quality
construction management programs. Schools that undergo the
accreditation process are more of a quality institution because their
leaders took the time and effort to follow ACCE’s
guidelines.
Why don’t the leaders of ACSM and ASEP take an initiative to work
together on one issue to form a council on exercise education?
One organization that is the leader in creating quality exercise and
sports medicine programs and call it a different name other than ASEP
or ACSM? It is good for exercise physiologists to have
their own organization as nurses, physical therapists, occupational
therapists and doctors all have their own organization to share ideas,
networking, jobs, continuing education and to have a support system of
peers. It would also be beneficial and a good display of
professionalism if organizations can come together to create one
dedicated to assuring the quality and standard of education students
are receiving.
One key component the Exercise Physiology profession needs is for
additional people to stand up as leaders. People need to stand up and
lead and
others need to start seeing the benefit of exercise physiology.
Lets revisit the ‘organization is power’ statement, that is the first
piece of information I learned during my first days as a community
organizer. The more people you have fighting for one issue the
more likely it will be heard and it will succeed. Take a look at
AARP. AARP’s leaders have created a huge organization that
has so much political pull at the state and national level people
listen when AARP leaders talk.
“Now is the time to come together and acknowledge that the exercise
physiologist is an important member of the healthcare community” [3].
I could not agree more the exercise physiologists need to come
together along with the other health care professions to realize the
value of EPs. Instead of fighting between the professions to
establish a place in the huge health care world, how about working
together to form a partnership? It is always better to
build relationships then to break them if you want to succeed with the
help of others. One suggestion to help acknowledge the value of
exercise physiology, how about giving talks or lectures to the physical
therapists, nurses, occupational therapists, athletic trainers and
doctors and tell them what we do, why we are valuable and how we can
help them and they can help us, how we can feed off each other’s
knowledge and experience? This idea will take strong
leaders to stand up and demand the respect from
others.
Another key component that exercise physiology profession needs is to
change their narrow focus [3] to a wider view of life. It again
will take leadership to have the courage to change this focus, but it
is needed to spread the information of what exercise physiologists are
capable of doing.
A third key component the leaders of the exercise physiology have done
that is great is instilling the need for continuing education
credits. This requirement ensures that certified individuals are
keeping up to date on the current trends and information and they are
expanding their knowledge. The continuing education credits
requirement is standard with many industries that have certifications
otherwise how do you maintain a solid profession. As noted above
the exercise physiology profession has come along way thanks to its
leaders, but it is going to take additional people to step forward as
leaders and more followers to continue with the
cause.
“The final test of
a leader is that he leaves behind him in other men the conviction and
the will to carry on… The genius of a good leader is to leave behind
him a
situation which common sense, without the grace of genius, can deal
with
successfully.” - Walter Lippmann
References
- Habitat for Humanity. (2005). History of
Habitat for Humanity. [Online]. www.Habitat.org
- Fuller, M.and Scott, D. (1980). Love in the
Mortar Joints. Clinton, NJ: New Win Publishing, Inc, 17-106.
- Boone, T. (2001). Professional Development of
Exercise Physiology. New York, NY: The Edwin Mellen Press, 15-32, 41-50.
- Boone, T. (2003). The Courage to Question
What is Exercise Physiology in the 21st Century. Professionalization of
Exercise Physiologyonline.
- Covey, S. (1991). Principle –Centered
Leadership. (New York, NY: Simon and Schuster, 101-107.
- Boone, T. (2003). Overcoming Institutional
Inertia with Leadership. Professionalization of Exercise
Physiologyonline.
- Carnegie, D. (1981). How to Win
Friends and Influence People. New York, NY: Simon and Schuster,
1-262.
- Carnegie, D. (1993). The Leader in
You. New York, NY: Simon and Schuster, 13-235.
- Davidson, K. (2005). Leading with
Creativity and Conviction: Patagonia President and CEO Micheal
Crooke. Wharton Leadership Digest-University of Pennsylvania,
January.